Cancellation/Refund Policy for Lakeerein

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At Lakeerein, we strive to provide our customers with the best experience possible. If you need to cancel an order or request a refund, please review our cancellation and refund policy below.

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1. Order Cancellation:

• If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped or processed.

• Once an order has been shipped or processed, it cannot be canceled. In such cases, please refer to our return policy.
   

2. Refund Policy:

• We offer refunds for eligible items returned within [number of days] days of delivery.

• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

• Refunds will be issued to the original payment method used for the purchase.
   

3. How to Request a Refund:

• To request a refund, please contact our customer support team with your order details and reason for the return.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
   

4. Non-Refundable Items:

• Some items may not be eligible for a refund, such as personalized or custom-made products. Please check the product description or contact us for clarification before making a purchase.
   

5. Shipping Costs:

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
   

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the situation.
   

7. Late or Missing Refunds:

• If you haven't received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

• If you've done this and still have not received your refund, please contact us for further assistance.
   

8. Changes to the Policy:

• Lakeerein reserves the right to update or modify this cancellation/refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
   

If you have any questions or concerns about our cancellation/refund policy, please contact us using the form below or at marwahyachna@gmail.com.

 

Last Updated: 20-03-2024

This cancellation/refund policy was last updated on the date indicated above. Please review this policy periodically for any changes.